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Get a 30-minute, no-cost strategy session with an IT help desk expert

Talk to one of our IT service desk experts about your specific needs and questions.

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Reimagine the IT help desk experience to support your employees before they realize they have a problem

Providing a ‘seamless’ employee experience is easier said than done. To get it right, you need a data-driven approach that prioritizes user experience integrations and automations to determine what will yield the most positive result – by eliminating or fixing issues before the end user is impacted.

Your hybrid workforce is at the core of our solution with IT service desk , that delivers high-grade IT support experience. Our solutions are omni-channel by design and powered by analytics, cognitive technologies, and automation to enhance productivity and employee experience. These capabilities are complemented by our advisory and implementation services to help plan and deploy your support solution, including IT Service Management (ITSM).

Kyndryl Investment Highlights

  The world leader in designing, building, managing and modernizing mission-criticalinformation systems

  Independence doubled our addressable market, which will continue to grow due to numerous interrelated tailwinds

  advantage stems from our people, data and intellectual property, making us a trusted long-term partner to thousands of blue-chip enterprise customers

  Investing for growth and expanding our ecosystem of strategic partners and service capabilities,enhancing customers' access to a wider range of technology solutions

  Uniquely well-positioned to enable our customers to harness key secular trends like cloud migration, hybrid environment optimization and use of data and AI in core processes

  Earnings accelerating due to strong execution and more revenue coming from higher-margin, post-spin signings

  Strong financial characteristics with annuity-like annual revenues, double-digit adjusted EBITDA margins and investment-grade credit ratings

  Focused, growth-oriented culture, committed to high corporate citizenship standards and led by a highly experienced executive team

Gartner® names Kyndryl as a leader in the 2023 Gartner® Magic Quadrant™️ for Managed Mobility Services.